UPDATE – Jan 15, 2013 Renewed my NBI Clearance last week.
Got my NBI Clearance some weeks ago at the NBI Clearance Center at Robinsons Otis in Manila.
I tried renewing my NBI clearance mid of July but that was also the time when NBI was having issues with its provider and the lines and number of people getting NBI Clearance was just crazy.
I went to Robinsons Otis on a Saturday. I arrived at around 1pm. Unlike the line in Robinsons Galleria, the line was shorter although there were already a number of people (around 70 or 80) sitting in the waiting area and on queue when I arrived.
First step is the payment, there were two counters processing the payment and about 30 to 40 people in line before me. It took me around 35 minutes standing in line before I was able to pay and have a sit on the (chairs) waiting area.
Next is the encoding. I noticed that there was only a single counter encoding the data. Maybe this was the reason why the line was a bit slow earlier. Good thing that another woman finally sit on the other counter for the encoding. This made the processing a bit faster. It took another 30-35 minutes for me to have my data encoded.
The third step is for the digital fingerprinting and taking of photo. I waited another 15 minutes then I got my photos and fingerprints taken.
Then, some minutes of waiting. At around 2:30pm, I finally got my NBI Clearance. It took me around 1 hour and 30 minutes to finish the entire process.
Not bad, but still I remember renewing my previous NBI Clearance at Park Square for less than 10 minutes.
Funny thing is that I didn’t notice the number of people behind me but this was the scene when I was about to leave.
No more line at around 2:30, and they’re open until 7pm.
The NBI Clearance Renewal Center is open from Monday to Friday 8am – 5pm and Saturday 10am – 7pm
Below is the address if you want to check out the NBI Clearance Center in Robinsons Otis. If you’re coming from Taft (EDSA-Baclaran), just turn right at the United Nations Avenue and go straight, passing the stop light/crossing, you can see Robinsons Otis on the right side after.
1536 Paz M Guanzon St., 831 Zone 90, Paco, Manila
Telephone No.: +63.2.396.8024
Fax No.: +63.2.396.8026