NBI Clearance Center Robinsons Otis Manila

Sep 4, 2011 by

UPDATE – Jan 15, 2013†Renewed my NBI Clearance last week.†

Got my NBI Clearance some weeks ago at the NBI Clearance Center at Robinsons Otis in Manila.

I tried renewing my NBI clearance mid of July but that was also the time when NBI was having issues with its provider and the lines and number of people getting NBI Clearance was just crazy.

I went to Robinsons Otis on a Saturday. I arrived at around 1pm. Unlike the line in Robinsons Galleria, the line was shorter although there were already a number of people (around 70 or 80) sitting in the waiting area and on queue when I arrived.


First step is the payment, there were two counters processing the payment and about 30 to 40 people in line before me. It took me around 35 minutes standing in line before I was able to pay and have a sit on the (chairs) waiting area.

Next is the encoding. I noticed that there was only a single counter encoding the data. Maybe this was the reason why the line was a bit slow earlier. Good thing that another woman finally sit on the other counter for the encoding. This made the processing a bit faster. It took another 30-35 minutes for me to have my data encoded.

The third step is for the digital fingerprinting and taking of photo. I waited another 15 minutes then I got my photos and fingerprints taken.

Then, some minutes of waiting. At around 2:30pm, I finally got my NBI Clearance. †It took me around 1 hour and 30 minutes to finish the entire process.

Not bad, but still I remember renewing my previous NBI Clearance at Park Square for less than 10 minutes.

Funny thing is that I didn’t notice the number of people behind me but this was the scene when I was about to leave.

No more line at around 2:30, and they’re open until 7pm.

The NBI Clearance Renewal Center is open from Monday to Friday 8am – 5pm and Saturday 10am – 7pm

Below is the address if you want to check out the NBI Clearance Center in Robinsons Otis. If youíre coming from Taft (EDSA-Baclaran), just turn right at the United Nations Avenue and go straight, passing the stop light/crossing, you can see Robinsons Otis on the right side after.

Robinsons Otis

1536 Paz M Guanzon St., 831 Zone 90, Paco, Manila
Telephone No.: +63.2.396.8024
Fax No.: +63.2.396.8026

http://www.robinsonsmalls.com/malls_otis.php

An IT Developer, MP3 DJ, photo fanatic and a dad. My take on urban living, photography, tech, music, fatherhood and just about anything that holds fascination to me

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214 Comments

  1. Fleeb

    I went to Galleria just this Saturday but the satellite office is closed. A tarp said the office opens on Monday to Friday only, 8am-5pm. :(

    I’ll try again tomorrow.

  2. dude, medyo marami tao sa malalaki robinsons. agahan mo lang punta. mas ok sana kung saturdays para mas konti tao :) goodluck!

  3. Fleeb

    Omigad tama ka. Tinamad na ako. Bukas again sa mas maliit na Robinsons. Daming tao.

  4. Fleeb

    How do I get there pala? Wala pa rin akong success eh hahaha.

  5. mikaeru

    hi1 just want to ask what are the requirements? i have been told that there is still a need to bring a 2×2 picture even if only for renewal?! is this true?

  6. no need to bring id pictures :)

  7. lem

    they process new applications and renewal in Robinson’s Otis? thanks

  8. drew

    thanks so much for your post; namomomroblema ako saan ako pwd kmuha ng mabilis. i’ll make the effort to go to otis just for the short lines! lifesaver!

  9. drew

    update: i just called – they’re not open on saturdays anymore.

  10. gina

    i need to renew my clerance.. Otis is just the perfect place. what time should i go? is it advisable to be there by 5am?

  11. Don

    hi daddyjoey! thanks for this blog, me and gf went there at Rob-Otis last Sept.5 to get our clearance renewed. We were advised there that all have to be new applications so fall in line; since it was monday and when we arrive there at around 9:30am, we anticipated a long line. It took us almost 3 hours before the application got processed but atleast it save us the hassle of going back home to accomplished the clearance. :)

  12. Don

    the nice thing aboput there also is, even if you go there around 12 in the afternoon and all the forms from the morning batch was consumed, the NBI people will still give some forms more to accomodate late comers. unlike from other clearance centers that they are very strict with the headcount. :)

  13. Don

    going to Rob- Otis: if your from south( cavite, las piŮas) take an LRT ride going to U.N Avenue Station( 15pesos) and then just take a tricyle ride, located just afew walks from the station ( 10-15pesos for the fare and 40pesos for the special trip) going to Rob-Otis.. :)

  14. shoomie

    hi just wanted to ask, is it true na wala ng nbi center sa park square?

  15. kiko20

    sir ask ko lan un sa robinson otis, renewal lang ba ang accept nila or pwede rin sa mga new applicants? sasamahan ko kasi sister ko para magapply eh.. thanks

  16. katoey

    sa robinson’s metroeast ba open pag saturday??

    yung sinasabing konti lang tao sa otis, e pano ngayon yan, marami na nag-post na ok daw dun. e di marami makakabasa at dun na kukuha. so ang ending, siksikan na din yan malamang. di na rin daw open pag saturday dun, sabi sa comment sa taas.

  17. Freefall

    Hi ask ko lang pahirapan parin ba kumuha ng NBI clearance ngaun? kailangan ko kumuha by oct. for travel broad a long fairview ako, ever commonealth malapit sa akin at qc-hall phirapan din ba kumuha doon?

  18. geia

    i went to rob otis last sat. they dont accept applications on saturdays anymore. only releasing of those clearances from the previous week.

  19. YoohH

    Open p rin po ba Robinson’s Otis on Saturdays?

  20. YoohH

    Please name those centers for NBI clearances that are open during saturdays. Thanks

  21. lan

    Yahoo! Got my NBI clearance in 30 minutes. Check out Robinson’s Otis on weekday afternoons to avoid long queues:)

    Otis on Saturdays for releasing only.
    Ever Gotesco Grand Central sched:
    Mon – Fri, 8 am – 5 pm

  22. hi guys, wala na atang open na nbi clearance center pag saturdays :)

  23. Peter

    Pwede pa dito magparenew. Expired na raw yung contract nila sa Galerria eh.

    Please Reply, thanks!

  24. celeste cacdac

    im from sm north, pano po ko makakapunta robinson otis?

  25. @celeste: sakay ka mrt to taft then lrt to un avenue. tapos sakay tricycle papunta otis :)

  26. barbara

    hi! is it better to go to robinson otis in the afternoon or in the morning?

  27. faura

    looks like M to F na lang sa lahat ng robinsons ang nbi centers; check out bottom of this page: http://www.robinsonsmalls.com/malls_otis.php#
    am from las pinas pero walang silbi ang nbi las pinas satellite office! called them and apparently, they’re not computerized/online and it takes daw a MONTH to get your clearance! sa Alabang Market naman [2nd Floor], within the day but they told me to go there as early as 3am! sorry, not everyone works at a call center. so robinsons otis, here i come! thanks daddy joey!

  28. sleuth

    went to Gotesco Grand Central last Sept 16. Apparently, there was already a very long line outside the mall when I arrived at around 9:30. Just got in at 10:00 am when the mall opened. Isn’t it that the schedule of nbi starts at 8:00? When I reached the 3rd floor where the location is, I was shocked seeing the already thick crowd. I was wondering where those people came from since the mall just started letting people in at 10:00. Can anyone tell me how the process goes? There might be a different entrance for the nbi clearance applicants, I supposed.

  29. luz

    hi po.meron na po akong previous NBi clearance (for abroad) po sya then expired na. nid ko po ng nbi (for local) ngaun. do i have to renew or apply for a new one? ano po ang requirements?thank you so much…

  30. punkangel

    nagapply ako here sa zamboanga last month pa, oo mabiles cla mgprocess ng applications less than an hour eh kaso ang bagal ng releasing.. grabe!!! lampas 1 month na kong naghihintay.. sabe isang buwan lng daw. now im planning to go sa robs otis para mgapply ulet. kelangan na kelangan ko na kasi for my deployment abroad. kaasar lng. nakakaabala tlg tong biometrics2x na to eh la nman sa lugar.

  31. punkangel

    anyway thanks sa info :) much much :D

  32. Raquel

    Hi,

    How about for those with cards already? The card that you only swiped to renew?
    Hindi na rin ba pwede ito?

    Kaya ako kumuha ng card na yun noon dahil sabi pang matagalan na yun…at mas mabilis nga talaga mag renew with that card. Hays naisahan na naman tayo ng NBI ah.

    Salamat sa blog about NBI application.

  33. raquel, expire na yung card :)

  34. jayson

    question lang po.. sa robinsons otis po ba pwede rin kahit new applicant lang..? thanks po..

  35. jayson

    planning to go there monday morning..

  36. rose

    thank you very much for posting this one. very helpful.

  37. khel

    pano po un my hit po ako??…. babalik pa poh ba ko after a wik baho ko marelease ung nbi ko??? san poh ba ko pd kumuha ng nbi na nd na ko papabalikin…??? pakisagot lng po thxxxx………

  38. hey joey! nice blog here.

    securing nbi clearance is a helluva thing to do, esp in nbi mandaluyong satellite office. start sila ng 9am or 10am at uber bagal ng process nila.

  39. jhazzey

    I’m planning to get my NBI clearance on Monday since Robinson’s Otis accepts application on M-F. Hope I’ll get it fast.

  40. daddymike

    planning to go to Otis tomorrow also to get an NBI clearance. If I arrive early, say before 8am, where should I proceed?

  41. jhazzey

    jz got home and I got my NBI clearance finally!.dumating aq dun 6:45 mga nsa 40 na yung mga tao s labas. 8am kmi pnpasok, at mbbait nmn ung mga guards at maayos mg-assist. mga 9:30 k n nkuha clearance k, buti at wlang “HIT” dhl ung iba pnbbalik p nxt wik..anyways, thnx 4 the info!

  42. thanks for these helpful inputs guys! :)

  43. rommel

    daddyjoey

    meron po ba dry seald s robison otis, un po kc ang hinihingi ng Canadian embasy..

  44. april

    thanks for this blog… i went to rob otis kanina after reading this blog… around 3:30pm ako pumunta and i got my clearance at 4:30pm… no hassle… aircon pa… and no long lines… thanks talaga!

  45. nikabels

    Hello guys! I got my nbi clearance so fast at rob otis this morning. I went there at around 7:30 am and finished the process at 9:30 am. Itís all good because I save a lot of time unlike before.

    I also like the attitude of their employees. They are very approachable and kind. Thanks to everyone who shared their ideas and experiences at the said site.
    Iíll go back there next year! Hehe… Take care! :)

  46. Maui

    @daddyjoey: thanks for this post, i find it very helpful. i went to Rob Otis around 8:30 this morning and I’m the 100th applicant. regardless of the waiting period (30mins seating), i’m still glad coz i was able to finish all steps around 10am. Sad news, i just have to go back there coz I was found HIT :( the guard said they don’t have saturdays anymore. But would like to acknowledge the guard who gave us the forms and all the staff, they were nice to us. they also give priority to pregnant women, PWD and senior citizen..

  47. cathy

    nice blog daddy joey….very helpful inputs guys…..:)

  48. Arthur

    Nice Blog Daddy Joey. Just got my NBI Clearance yesterday 07th Oct. The guard on duty was friendly and accommodating. Staff are very fast. I just noticed that they don’t waste your precious time. I might say that I was so lucky that in less than 2 hours I am already holding my clearance. Kung hindi lang nagtagal duon sa isang aplikante na hindi mabasa ng fingerprint scanner ang kanyang finger prints. kaya medyo nagkatawanan pa kasi yung naka duty sa pagkuha ng biometrics ay iprinovide pa sya ng lotion ng ilang beses para lang madetect ang finger prints. Nabanggit nya na maaring sa nature ng work ng aplikante kaya naging ganun kahirap madetect ang fingerprints nya. I haven’t tried going to other clearance centers, maski sa NBI Main because of what I read or hear from the applicants that are having a hard time getting their clearance. So ang masasabi ko lang ay hindi naging stressful ang experience ko with them. Thanks.

  49. love

    hello po, ask ko lang kung saang rob pede kumuha ng nbi during saturday? need ko po kce bukas mkakuha taga pasig po ako..tnx po..

  50. matz

    good morning, ask ko lang po sa robinsons otis, renewal and new application po? and meron din po ba sa robinsons ermita?

  51. Lany

    gud morning! hi, ask k lng po ano req for new applicant.tnx

  52. sandy

    got the same experience today went to park square thinking i could get nbi fast only to find out it’s closed. then proceed to Robinson’s faura. only to find out again that cut off is 11am and only 500 persons can be accomodated. so frustrating and waste of money and time.

  53. JC

    hi guys, this is very helpful. ask ko lang sana if pwede renewal sa Rob Otis? dad ko kasi papaapplayin ko, im here in US. sa nassearch ko kasi sa net, napakadami reklamo sa nbi application, dito lang ako nakabasa na masaya ang mga comments with nbi application experience. Please let me know po if pwede renewal sa Rob Otis. Thank you!

  54. love, dunno kung meron pa nbi application pag saturdays :)

    matz/jc, yes, both new and renewal, tingin ko lahat naman new since database build up ulit sila :)

    lany, you need to bring valid ids, sss/bir id, etc. or bgy/police clearance.

  55. matz

    Went to NBI Rob Otis today around 1215pm, medyo madaming nakapila but i was still able to finished around 130pm… though need to come back next week for my NBI Clearance to be released… everythings well organized, okay lang mag-antay coz maayos at may sistema… Saludo ako sa inyo!

    @daddyjoey… thanks for the help…=)

  56. OhSay

    pag nagapply po ako for renewal, hindi agad makukuha the same day sa robinson’s otis? BTW, so dumb of me for asking, pero whats a “HIT”? ..thnx

  57. jec

    share ko lang. andun na ko 1050am 70 applicant ang waiting tas mga 20 applicants ang nsa payment at 20 sa encoding. 1230 sa wakas gumalaw n rin kme.. after lunch is the perfect time to go there mga around 1pm.. kc kung balak mo pumunta ng maaga eh agahan mo talaga pero kung pu2nta ka ng 9-10 eh gud luck dahil aabutan ka ng lunch time nla ang mangyayari 1st 20 para sa payment, then wait ka lang dahil ung payment employee sya rin ang encoder. ung 2 encoder nka break. at mag ingat sa mga malulupit na sumisingit. natapos ko sya ng 1pm at ang pila sa waiting area mga 20 person n lng.. thanks daddyjoey..

  58. lisa

    hello, i’m an OFW and want to renew my nbi clearance. my husband went to nbi taft and the employee told him that i needed the finger print card form. what should i do?

  59. jeff

    kelan poh b magopen ang NBI d2 sa robinsons fairview?..

  60. julie

    sabi dun sa grand central yesterday wala na daw renew for nbi lahat daw back to zero according dun sa guard is it true?

  61. rems

    may i ask what requirements should be submitted for nbi clearance renewal? tnx

  62. black knight

    Pumunta ako dun kanina 12:25 natapos ako 12:50 mabilis walang pila pg after lunch, bago na pala systema walang ng renewal mg start ka sa una talaga finger print etc. kaso HIT ako 2 weeks pa makuha bad trip, pero pg walang hit siguro makukuha mo agad mabilis lng requirements na hinihiling valid ID lng dala ko.

  63. shane

    will try to go to robs otis this week..stupid yung sa nbi las pinas..mag 3 months na wala pa din daw..tawag daw muna at balik ng 2 weeks..btw need pa ba ng 2×2 picture or ppicturan ka nalang dun? thanks.

  64. Cyril

    huh, just came from galleria to get my nbi clearance unfortunately, I wasn’t able to get a number, huhuhu! I came at exactly 8am, I thought it would be as easy as in park Square where I got my nbi clearance last year for just 5 MINUTES!!! the worse thing was one of the guard outside galleria tried to offer me a number in exchange for some cash… but I didn’t bought his crap!!!! the nerve of him! they didn’t help people instead they corrupt! maybe i’ll try in Otis, wish me luck po =)

  65. kat

    hi,
    ask ko lang po.. my shift ends at 3pm and manggagaling pa ako sa tiendesitas.. if i go to robinsons otis for clearance makakahabol pa kaya ako? how do i get there?

    thanks so much daddyjoey.. sana makareply kayo today din hehe

  66. shane

    i just got my nbi clearance in Robs otis..i was there at exactly 10am and i finished in 1:45pm..not bad what important is i got my clearance..their cut off was 4:30pm so you need to go there before the cutoff..

  67. hi kat, nbi otis is open m-f at 8am-5pm. wala na ata saturdays ngaun :)tawag ka muna robinsons otis para sure. 396.8024 :) tnx

  68. Gian

    Hi guys San my malapit na NBI dto sa makati pra sa renewal?Salamat..

  69. RobOtis

    No hassle, organized, nice staff and stress free clearance center of all!

    Yesterday arrived @Robinson Otis 12:35pm,clearance released 1:30pm w/o hit, w/hit schedule of release Nov. 29. Bring any valid gov.ID’s w/numbers (SSS,GSIS,Passport,Old clearance,etc.)

    From LRT UN Ave. station take yellow tricycle not kuliglig (pedicab na may motor coz medyo delikado sa highway halos mga truck ang mga kasabay mo) in-front of Emelio Aguinaldo College. 10 pesos regular (pero sa akin 8 pesos lng coz b4 otis bridge ako binaba coz traffic ok lng namang lakarin malapit na e), 40 pesos special.

    Thanks DADDYJOEY!!!

  70. merce

    hi, ask ko lang po, mas madali po bang marelease un NBI certificate ko if in case po, may HIT nga ako from my 2005 case against Family First from swiping my card amounting to 8k, ako po ang nagcomplain (COERCION) unfortunately po, di po ako naka attend sa second hearing coz i was sick then, after a year i received a case closed notice from that mandaluyong fiscals office. this summer 2011, pinachek ko po sa friend ko na may kakilala sa NBI office at sinabi na may ESTAFA record daw po? weird po, ang alam ko po, pag nakareceived ako ng warrant of arrest, dun po talaga ako magkakaroon ng record on behalf of MBTC credit cards, at this time wala na po pnadadala na monthly notice from different Law offices ang MBTC,last ko po ako nakarecieve june 2009.at within those year, one time po ako nakapagbayad ng balance ko before po ako nawalan ng job) kung dadalhin ko po ang NOTICE of Closed case as proof, marerelease po ba nila on that same day. Thanks po

  71. Genesis

    @Rommel the dryseal u talkin bout for the embassy thingy for ur NBI is given by DFA we called it “Red Ribbon” u can bring ur NBI clearance at the old DFA office in Pasay for dryseal it is the next day release so be aware of long ques again… Im doin same thing since im heading to UK :)

  72. mike

    buti nakita ko to,goodluck sakin bukas tapos ng training ko e 2pm sana wala ako sa “Hit List” ahahaha

  73. Franky

    DaddyJoey, salamat ng marami sa entry mong ito. Absolutely helpful, especially since a lot of other people pitched in with their experiences and updates. :)

    Additional question po, since no one has answered yet even from the replies: do I need to bring my old NBI clearance paper if I am renewing?

    I’ve been reading from here that the system is starting from scratch so I’m not sure whether it’s necessary to bring my old NBI document from last year.

  74. No need na, they will ask you to fill up a new data form :)

  75. Franky

    Thanks, thanks, many thanks again for your blog and this entry!

  76. jackie

    Thanks for this blog.. i am sorry worried where to renew NBI .. tom i will go to rob otis without worrying to be there as early as dawn bec i am from cavite..

  77. sir thanks for the info! my husband is about to transfer to a new work and of course, kelangan ang nbi clearance. yun nga lang aware na syang may hit sya since his name is so common. have to wait for 2 more weeks. =)

  78. rodel

    guys sa Robinson Otis bandang Paco, Manila positive doon kakakuha ko lang ngayon ng NBI Clearance. Highly recommended ang branch na yun 1:20 pm ako dumating nag fill-up ng form tapos payment,encoding,biometrics at picture tapos release din ng 1:50 pm. suggestion ko itong location na ito sa mga walang hint pero doon sa may hint pababalikin pa kayo. nag try ako sa Robinson Metro East pero dapat 5 am pa lang naka pila ka na tapos sa Robinson Manila ganon din kaya mas prefer ko yung Otis branch compare sa iba. Sana makatulong ito sa mga nag tatanong din. Kailangan ng isang ID tulad ng SSS pero pwede din atang wala. Yun lang goodluck sa mga mag renew ng NBI clearance niyo.

  79. sharra garcia

    gaano ba ang pinaka matagal na pag process ng RENEWAL ng N.B.I. clerance nag file kasi aq kanina (dec. 12 2011)tapos ang releasing sa (dec. 23) pa! at ang reason dahil common daw ang FIRST at LAST name ko. eh sa quiapo 1 day lang nakuha ko agad! eh parang mas advance yung technology nila diba! mayroon bang kaparehas ko ng experience ko d2 ganoon din kaya katagal ang releasing nyo? sa robinson OTIS?

  80. glory

    ask ko lng po f galing k ng north san ung pnkamabilis n way ppunta s robinson otis en wat tym po cla mgopen

    thanks po!

  81. jhaz

    hi po bulacan pa me pano po ba ung papunta jan s robinson otis dec 15 po kc luwas me need ko n po kc ung nbi clearance ko

    thanks po…

  82. hi, ride mrt to taft then lrt to un avenue station. you can ride the jeep/tricycle from there :)

  83. Angelyn

    Hi, i have a question, what if I only have one valid ID(postal ID) in absence of other valid ID’s pwede ba birth certificate?

  84. ais

    meron din po ba sa robinson forum???

  85. ais

    school ID lang po ang meron ako, pwede na po ba yun?

  86. You recommendation was GREATLY! appreciated. We arrived at Robinsons Otis at 12:05, filled the application and were handed our completed form 23 minutes later! Thanks for the tip.

  87. epol

    by the way, how much are the fees to be paid? Thanks.

  88. mia

    hi guys! this is so much helpful… i appreciated all of the info here… thanks for this blog.. i am from navotas city, i have no any experience yet in this kind of application but when i have read this, i feel confident to go their even if i am not with my mom to process this tomorrow..

    since i have my other rqmnts. to be process tomorrow, maybe i can get there after lunch, as many of them says that is the nice time to go their.. after i get my postal id in the city hall at 9 am then i will go to malabon for my E1 of SSS and i will go straight to robinsn otis, thankful because i do know how to get there at robinson-otis because of this useful blog..

    thanks for all.. :)
    God bless us guys!…

    i already know what to do for tomorrow.. much of thanks again.

  89. Hi guys, just a query: Is the NBI Main Clearance Center [at its Head Office on Taft Avenue] open every Saturdays? Thanks!

  90. rizza

    tanong ko lang po kung may nakasubok na rin mag apply online sa nbi? magbabayad lang daw thru gcash or thru globe payment centers, fill up the form online & book an appointement. thanks!

  91. sleeper

    The comment section is very long. I am actually looking for those malls na pedeng mapa-renew ng clearance during Saturdays. Thankc. I hope I could get reply thru my personal mail din. Thanks!

    jmcmmallari01@yahoo.com.ph

  92. I just called the Admin Office of Robinson’s Otis and sabi nung nakausap ko, sarado daw ang NBI dun kapag sabado. Same din daw sa ibang satellite offices, M-F lang. Can you guys confirm if totoo nga?

  93. yes mark, nung lumuwag na onti ung applications di na sila nagopen ng saturdays. :)

  94. agnes

    went to robinsons cainta last tuesday for nbi clearance before 7am.cut-off na raw cla 4am pa lng.wala ng forms!cannot believe it.Can u imagine what time they would have started for all that numbers to be gone at such an early hour? I have heard of some people being offered of the forms for a certain price in other robinsons.hmmm…maybe they should check what really is happening.
    anyway, thank you for this blog. I remember reading this and went straight to robinsons otis.by 1pm, I was holding my nbi clearance. thanks again.

  95. Ria

    Hello Daddy Joey, I need to apply for an NBI for my sister. She’s currently in Italy.

    Pinadalhan lang nya ko ng NBI form with her details,picture,fingerprints, signature– and special power of attorney.

    Is there a specific window sa NBI na nagpaprocess ng renewal for someone?— or sa renewal din kaya?

    Hope to hear from you soon.

  96. sweetjoan

    im planning to go at nbi rob.ermita tommorow,thank god at nbasa ko ito blog m daddy joey,.u help me a lot..kc 4am aalis n ko dito sa laguna..i will post my experience here tom. ..wish me luck..

  97. Ross

    last friday, i went to las pinas city hall to get an nbi clearance for local employment. went there at 8am and found out that the quota for the day was already met (200 persons). went home then. checked the net for info as to other locations where i can get my clearance until i happen to end up in this blog. i found the comments useful — though not all. that same day, i went to rob otis, got there at lunchtime (i think i read one comment posted here saying it’s better to be there at that hour for the queue is shorter).. to my dismay not only did i saw a really looooooooong queue but the guard i talked to told me that their quota was already met (500 persons). the kind guard likewise advised me to come back really early (6am). so yesterday, i went back to rob otis, arrived just about 8am (at the exact time when they started letting people in), i was the 5th to the last in line.. as i was passing the guards at the entrance door i heard them talking saying that the last guy in the line was the 200th (exact number, no joke) — i smiled (at least i’m not the 500th i said to myself, as i was expecting a really looooong queue). i had already known it was gonna be a long wait, hence brought a book to read. after i got my form, i checked the clock (9am already), looked back at the elongating queue and counted — 100 people came in 1 hour.

    the process that will take the longest to wait is even before you get to step 1. after step 1, it takes about 45mins – 1 hour before step 2 (depends if there’s 1 or 2 encoder). step 3 will take less than 5 minutes and step 4, 5-10 mins.

    all-in-all, it took me 4 hours from the time i got there until i had my clearance!

    tips:
    *come early, no matter what other people say! – it’s better to be early and belong to those 500 than risk it and end up with nothing
    *expect long queues hence bring something to do – read a book, listen to music, etc. so as not to waste time just waiting
    *bring snacks/water and pen – mall opens at 10am, so no food stalls open yet when you get there early (you can buy at mercury drug – i noticed they were already open by the time they let us in)
    *eat breakfast – if it happens that processing takes longer than expected, you might end up skipping lunch as well (be prepared)
    *bring a fan – since mall opens at 10am, the aircon likewise isn’t turned on until that time, so expect to feel humid
    *never lose your cool — i just hate those people who gets irritated with long queues! if you already have your mind set that you really will have to wait for hours (the rule is prepare for the worst case scenario), then you need not bother other people ranting about how you hate waiting too long.
    *be polite – the staff there at rob otis are polite and implement discipline. so be polite as well and not be a bother to them and to others waiting in queue.
    *this is the most important: be patient!

    *in summary: be prepared, be polite, and be patient

  98. yellowbuds

    @ross
    thank you for the information! I’m planning to go to Robinsons Otis tomorrow to get an nbi clearance. I live in Laguna and I don’t want to waste money and time traveling there. just want to ask, what day did you get your nbi clearance?

    @daddyjoey
    thanks for the article! After reading all of the comments and blogs from various sites, Robinsons Otis seems to be the most convenient place to get an nbi clearance. thanks again.:)

    Maybe, I’ll share my experience here after I get my clearance.:)

  99. aw, sorry to hear that ross. nagkataon ata na dami kumukuha nung pumunta ka. thanks for sharing.

  100. Cesar

    Di ko alam na pahirapan na pala sa pagkuha ng NBI Clearance ngayon. Dumating ako ng 3pm sa QC Hall, ang haba ng pila. Nagtanong ako sa guard kung saan magbabayad, di na daw pwede. Ang sabi sa akin nung isang napagtanungan ko, “kanina pa kami nakapila dito. Kung gusto mo, pumunta ka ng madaling araw, mga alas tres. Pero marami na rin tao non.” :/

    Ngayong madaling araw, susubukan kong kumuha sa Ever Gotesco Commonwealth. Taga-Diliman lang kasi ako kaya ayaw ko ng lumayo pa. Pero napag-alaman ko rin na 500 applicants lang ang pwede for a day. Kaya aagahan ko na. At least 3AM or 4AM siguro. I will share my expereience here later.
    :)

  101. delightful

    Is Otis still nice nbi office to go? coz I heard lots of people coming in this place na.. anyone who went here this week? am planning to go here on Wednesday

  102. Froz3N

    Otis is not that hidden like before, i went there to get my NBI Clearance. i arrived there at 9am then ang daming applicant, im sure pang 500~600 na ako, pero all i can say, may future sila, just imagine we exceed too 800 na siguro sa dami, pero hassle kasi 6hrs akong nandon, pero its ok naman after maghapon i got my NBI Clearance @ the same time

  103. ronnie

    any feedback kung matindi rin ang pila at magulo ang system sa Ever Manila plaza? dito kasi ako malapit at plano ko pumunta next wednesday. salamat.

  104. jessieboi

    bukas kaya sila sa Robinsons Otis sa Monday (January 23; holiday)?

  105. yellowbuds

    share ko lang ang experience ko. I got there by 8am super haba na ng pila puno na ang waiting area. nag cut off sila ng 11am. nakapagbayad ako by 12nn then natapos magpaencode and biometrics by 2pm. I need to go back there on Feb 1 kasi may kapangalan ako. sa tingin ko hindi na siya gaanong maunti ang tao ngayon so sa mga pupunta dun agahan nalang. kung gusto nilang mas mabilis nilang makuha ang nbi clearance nila super agahan nalang. kasi ung first batch natapos ata sila before 10am

  106. angeline felipe

    sir..may ofc. po ba ang NBI bukas sa robinsons metro east?khit po sna halfday?need ko po kc by tuesday…tnx

  107. Jackie

    share ko lang experience ko. arrived at madaluyong city hall ng mga 930am pero grabe dami ng tao, cut off na daw. Diretso kame rob otis since sabi nila konti lang tao, and to my surprised cut off na din nila. 500 na daw… Haaayy I’m so frustrated. I need it pa naman since I’m starting on wednesday with my new work.

  108. crys

    pwede ba mag renew ng nbi in behalf ng parents ko kc nsa abroad cla. meron n cla form completely filled up they got it from the philippine embassy and with picture. what are the other requirements. please i need feed back. tnx

  109. rain

    naku nakakadisappoint nman to hear na mahaba na rin ang line sa rob otis… kung kelan ko pa naman finally required kumuha ng nbi clearance dun naman humaba ang queue ng tao…haay…are there lots of people pa rin ba getting their clearance this date or beyond this date?.tnx…and just to add…advisable pa rin ba na to go there on the afternoon or need to go there morning na?..gazillion thanks!

  110. Marc

    dont go starosa laguna branch hahahaha i got there around 2am in the morning nakuha ko nbi ko 4pm na hahahaha……. kung mapera lang ako. binayaran ko na lahat ng fixer doon .. grabe dami fixer doon halos lahat nag wowork sa nbi sta rosa branch…. saan pwede pumnta ? khit half day lang ok n yun kesa dito sa sta rosa laguna ang hirap….. by: marc of sta rosa laguna

  111. Marc

    ang haba na din ng pila sa robinson otis….. grabe

  112. KELI

    got my NBI last friday. i got there at 7am, pumila ng halos 2 hours. at 9am pinapasok na kami, nag-fill up ng form. ang bait ng mama na nag-aassist :) ang daming kumuha ng clearance that day madami n kasi ang nakakaalam ng NBI Otis. 11:30 ko nakuha ang clearance ko. ok ang service nila doon :) thank you for this blog, it helped me alot. thank you Joey

  113. TERE

    Galing ako doon ngayon sa Otis. Sayang di ko nabasa ang buong thread, yung bandang taas lang. 12 noon ako dumating, hala cut off na. nabasa ko kasi yung isang post 12:30 tapos 1:30 tapos na daw hehe. :-) iba na pala ngayon… marami na siguro kasi nakakaalam. kailangan maaga ka para makakuha.

  114. mike

    sir ask ko lang kung meron pa ring nbi renewal sa las pinas city hall? thanks.

  115. jaikkierom

    ang hirap kumuha ng NBI clearance now, galing nga ako sa sta rosa, ung iba don, 2am pa andon hapon n nila nakuha clearance nila.. what time ba ang advisable na pumunta sa robinson’s otis? tnx..

  116. Thanks for this post, I was able to process mine yesterday with less stress with the help of your post.

  117. jaikkierom

    galing ako kanina sa robinson’s otis. i arrived there at 7:15am, mejo mahaba na ang pila, mga 100 plus na tao don. pinapasok kami around 8am. i was able to finished at 1045am.. atleast nakakuha na rin ng clearance. tnx for this post..

  118. She

    Good day!!! ask ko lng po f pwede po b ung nbi renewal card as a valid i.d pra maipresent ko po pag nagrenew po ako..kc la po ako ibang valid i.d kundi ung pas4t ko lng po..pwede po kya un?eh ask ko n dn po f ok po b f mgonline nlng po pra mkapgrenew..

  119. Marvin

    OMGosh! Im currently here in Robinso Otis. Taga QC pa ko. First i went to Qc hall then bumulantang sa akin ang mahabang pila at bilang maarte ako nag isip pa ko ng iba pang center na pwedeng pagrenewhan and naisip ko sa monumento sa Grand central, from qc hall nakarating ako ng Grand central at sa kasamaang palad, Box-office din ang eksena. Then nag isip na naman ang kapos kong utak at sabi dito na ko sa rob otis pupunta and i just arrived here exactly 9:56. Only to find out the same crowd. Bwisit! Box-office pa din. Pero keri na at least hindi ganun kainit. That’s it for now. Feedback ako later kung anung outCum. :D

  120. thy_aliad

    helo po..meron po nbi office sa pasay??..

  121. Marvin

    ok as i said heres my feedback. Dumating ako ng Robinson Otis ng 9:56am at natapos akelz ng 2:41 so less than 5 hours akelz naghintay para lamang mkamit ang gintong papel. Pero keri na yon kesa naman sa qc hall ako na bilad sa araw at baka pagpasok ko sa loob eh para na akong daing. At bonggels naman ang waiting dahil mall naman w/c is air conditioned. One thing lang talaga na nakakahot ng ulo ay ung number ng empleyado na nag aaccomodate. Haller? Sa araw araw na dinadagsa cla ng mga utaw hindi man lang nla madagdagan ang encoder nla. Dun kasi talaga bumabagal. Like kanina isa lang ang encoder tapos ilan ang taong ku2ha ng nbi. Sana lang e dagdagan ng tao ang lahat ng nbi centers para hndi usad higad ang pila. Jusko! Pero sa tingin ko itong Robinson Otis ang pinakambilis na nbi center. Btw, its all are just my opinion. Thanks and gudluck to all na ku2ha ng NBI.

  122. Larry

    open ba sa otis robinson’s pag sat?? please reply balak ko pumunta mamaya. thanks.

  123. james

    sarado sila pag saturday

  124. Thanks to this post. I was able to get my nbi clearance last feb 3, 2001. Your post is very informative and concise… I just blogged my experience at Robinson’s Otis NBI Clearance Center…

  125. George

    Panu pag expired na nbi clearance? New application na or renewal pa rin.tnx

  126. George

    nagbackread ako. wala pala renewal. My goodness pag may hit 10 days pala. The last time na kumuha ako sa Victory Mall may hit din ako pero after 3 working days lang ok na. kinakabahan tuloy ako.

  127. JL Quinto

    Hi to all.. Ask ko lng F 1 day process lng s robinsonotis?? kz bytom. ku2ha ako 2 accomplish my requirements.

  128. George

    nagpunta ako mga 5:30am sa Robinsons otis pang 10plus ako. nagpapasok mga 8am. natapos ako 9:30am

  129. George

    1 day process naman ang NBI kahit saan wag lang may hit. Ung kasabay ko na kumuha kahapon Feb 6 may hi balik sya Feb 21

  130. Meddie

    Hi sir, ask ko lang po need kasi magrenew ng NBi anak ko kaya lang nawala po ang personal copy nya, paano po iyon? if merong xerox copy ng personal nya pwede na po ba iyon or does needs to re-apply for a new one? at mas madali po ba sa Robinson’s Otis kesa sa Galeria? Need your reply ASAP kasi po til dis friday (Feb. 10) ang deadline nya for completion of her requirements. Thanks po & God bless! :)

  131. april

    guys, are they accepting renewal sa rob otis? tia!

  132. ross

    @daddyjoey & @yellowbuds: i went there on a tuesday pala. marami lang talaga sigurong kumukuha at this time of the year (job applications and renewal of contract/license perhaps?). napansin ko lang din may ilan na nagsabi that they got theirs in less than an hour (inclusive of waiting time) — i noticed that maganda ang timing nila when they went there kasi it was either before or after national holidays like Christmas or all soul’s.
    anyway, kahit matagal inabot yung pagkuha ko ng clearance, i guess one just has to accept na that’s reality. Ika nga, charge it to experience. we indeed learn how to be patient and understanding no matter how time consuming the process is — so, wagi pa rin! :D

  133. monday

    advisable po ba after lunch na pumunta sa otis?balak ko kumuha maya.. kasi dito sa Las Pinas kala mo manonood ng concert sa pila e.. parang whole day pa ang proseso napakabagal..Thanks!

  134. satanic angel17

    @daddy joey sir tanung ko lang if may alam ka renewal kiosk dito banda cavite?

  135. hi guys, go to http://nbi.gov.ph/ for the list of renewal centers/kiosks. thanks!

  136. Mars

    This was really helpful. My hubby had his NBI clearance re-issued just this AM.

    Thank you soo much for the information!

  137. Jennifer Tan

    hi! just came from NBI in UN Avenue. Try niyo po iyung e-clearance. Follow the steps in their website. (U have to pay 115 fee through GCASH) I submitted my form thru the internet Feb 14, book an appt for Feb. 15 8am. I went there 750am. (4th Floor) Give your printed paper to the staff and wait for your name to be called. They called my name mga 820 am. Mga 10 mins lang po tapos na. At 8am, mga less than 20 kami nagiintay kanina.

    Reminder lang po: Bawal ang naka slippers like havaianas. Puwede daw po sandals. Ang daming vendors na nagbebenta ng closed shoes for both men and women kasi maraming hindi alam na may dress code. Bawal rin po ang shorts and sando and sleeveless.

    Hope this help.

  138. jun

    Pumunta ako dun kahapon feb 15 mga 2pm. Kunti lang tao, before 3pm tapos na ako.Mabilis at ok talaga staff. Yun nga lang may hit daw ako. Balik march 1.

    Thanks for posting, this was really very helpful.

  139. queenieofhearts

    Hi. May hit ako and I have to go back na to get my nbi clearance. Bukas ba ang NBI Main (yung sa taft/un) on saturdays? May work kasi ako, baka di ako maka-leave.
    Thanks!

  140. joyce

    Haha!Thanks so much for the blog! Tecnology and information is so fast nowadays.@8am nmromroblema ako kung san kukuha ng fast NBI renewal.I find your blog po and Thank you so much.I’m here na at Robinson Otis @12pm it has long line but its ok compare to Sta.Rosa Laguna munisipyo.Thank you!!!! Mahuhug kita!!!! Ill tell this to my friends.

  141. Jehlo

    Am going to robinson otis tom. thanks for the huge tip and for your latest update.

  142. Lovely

    Thank u sa blog na ito… sobrang worried ako ksi di ko alam saan ako magpaparenew ng NBI ko…

  143. mhond

    me ibang robinson pba ang pwde pag kuhanan ng nbi clearance??

  144. zarrie

    question lang regarding sa renewal. nabiometric na ako last september 09, 2011 sa robinson padre faura may hit un name ko. then naprocess ako sa NBI U.N. for interview w/c eventually for clearing may name. now the things is I need to get another copy tried get NBI clearance sa Calamba City hall but then lumabas uli un hit.. and they’ve told me that be back on march 20. question ko lang kung sa U.N. ba ako mag renew ndi na ba ako uulit sa mahabang process??

  145. kate tepanero

    hello share ko lang kukuha kami ng brother ko ng nbi clearance tom, sana maka survive, thnx sa blog na to, try namin sa otis… feedback tomorrow :)

  146. zarrie

    makikitanong nmn un nabiometrics na.. need lang uli ng copy…renewal ang dating kahit ndi pa expire…. tnkz in advance

  147. hi! thanks po s blog n to! sobrang laki ng tulong,im from sto. tomas batangas, ngtanong tanong nrin ksi ako s ibang friends ko kung san maganda kumuha ng nbi sbi nila s sta. rosa dw at alabang kaso need dw a night before the day ng pagkuha ng nbi dw dpat nakapila kn, kasi yung ibang applicant dun n dw ntututlog pra mauna s pila, watta a hassle! but thanks to daddyjoey parang feeling ko pwede p kming mgfamily bonding after kuha ng nbi dto s rob otis, thanks again, mwah mwah, chup chup:D

  148. kate tepanero

    hello po, update ko lang nakakuha na kami ng clearance around 7am kami dumating ng otis, natapos kami before 10am :) thanx sa blog na to napabilis kami :P

  149. beth

    me and buypren will try to go at otis on march 2 hopefully hindi box office..thanks for this post :)

  150. jadey

    pwede po ba kumuha ng dalawang NBI clearance 1 for local and 1 for international ng sabay? thanks.. :)

  151. bella

    paano po pumunta sa robinsons otis pag galing ka sa cainta?

  152. AutoRun

    puwede naman kumuha ng double purpose isang travel abroad at local employment lang, make sure lang lagay neo sa form at sabihin neo sa cashier na double purpose kukunin mo,para dalawang resibo bibigay sainyo..and make sure you have a 2 valid idís kasi pag-dating sa enconding hahanapin saiyo yun..

  153. meron pala nun :)

  154. jadey

    okay na po… mabilis lang ako nakakuha kahapon ng nbi sa ob otis… super friendly and accomodating ang mga encoder nla don. by batch cla first fifty then my waiting area cla na my 50 seats tapos bbgyan kayo application form. almost 11am nako nakarating tapos mga 12:10 tapos nako narelease agad un nbi ko dahil wla naman hit.

  155. Bong

    sir thank you for making an effort to share this with us. God bless

  156. Anna

    hi need ko rin kumuha nbi nag punta ako frc mall imus kaya lang wala na pala don.. un rob otis sa paco po ba to? if from baclaran paano papunta don? thank you …

  157. CHRIS

    Just went to OTIS NBI Robinsons earlier today. Arrived at 8am. Pang 150 na ako at nasa loob na sila ng mall so hindi mainit. Waited for our batch turn kasi 50 by 50 lang sila magprocess. Got my NBI clearance aroung 10 am but before ako nakauwi, dumami na mga tao. Mabilis dito mga parekoy! Organized at komportable ka unlike sa NBI UN Ave. main na tutubuan ka ng talaba sa tagal at mangangamoy ka tinapa sa init ng yero sa waiting area.

    From Baklaran, sakay ka LRT at baba UN ave. then sakay ka pedicab sa baba ng LRT (sabihin mo sa Robinson OTIS mall). Kung gusto mo hindi maligaw —-> Magtanong ka lagi at wala naman bayad. Peace! =)

  158. Leo

    For renewal po yung NBI clearance ko but nawala na po yung file copy ko and even xerox wala na po akong kopya. Ano po ang procedure kapag ganito? Treated as new application po ba sya or need ko lang to provide valid id’s and sila na bahala to check ng records ko for renewal?

  159. Anna

    okay na nakapuntan ako kanina, i arrived at 0620 then pang 27 ako mga 0930 tapos na ako..

    kung galing kang baclaran pag baba mo ng UN AVE di ka na tatawid then sakay ka ng trike, 40 special then 10 pag pag 4 kau..

    hi leo.. lahat ng kukuha ng nbi new application talaga.. kasi un sa finger prints naka scan na sila.. need mo lang mag dala ng valid id.. like company id, sss id, student id or passport..

  160. elaine

    hi, pano po ako makakarating sa otis, from bicutan po kasi ako at malapit sa pnr station, from paco station po, paano ako mkkarating sa otis? ano po sasakyan ko? salamat..

  161. Xianne

    Hi, I just got mine this morning. Mga 2 hours lang siguro ko nagstay dun. Nareleased din agad. Thanks a lot for this blog. :D

  162. MissA

    hi. i just wanna know if san nalipat ung nbi office dti sa victory central mall sa monumento? ty much!!

  163. ange

    Hi. I’m a nurse and i need to fill out a fingerprint card form for my clearance abroad. does rob otis provide this service?? really needed lang po, don’t know any other nbi branches that can provide good service. Thank you!!!

  164. Nicqui

    Hi! pag my HIT b, required pumunta s main office s UN Ave.?

  165. Mike

    Well, first, the guard said, they do t open on Saturday. Went here for 3 times, the only accept 500 applicants, that’s why as early as 3:30 they are closed na. I am on line since 7 am. So far it’s pass 8. No one was called yet. Govt office…. It’s more fun lining up and coming back again and again in the Philippines

  166. coco

    applying for a nbi clearance is a breeze at robinson otis! it just took me 35mins to complete the entire process! im so glad i read this blog.. i arrived at robinson otis at exactly 2pm today and at exactly 2:35pm my clerance was already released! for the very first time im really please with a govt office! i also want to commend all the officers there! all of them were really accomodating and strictly impose discipline.. bawal ang singit, magpapila sa ibang tao at magsave ng pwesto! good job!

  167. al

    hi, ok lang ba renew ung nbi clearance ko kahit 2004 pa yun, o kailangan ko kumuha ng bago, salamat.

  168. khyle

    hi, pwede ba mag pa renew ng NBI Clearance kung xerox na lang nung previous Clearance ang hawak ko? thanks in advance!

  169. Jacky

    hi.. madali pa rin po ba makakuha nbi sa Robinsons Otis? Last Nov kasi kumuha ako and i was able to get the clearance less than an hour. But now i’ve read a lot of comments saying na super hirap na kumuha ngayon dun.. I need to get one again but i cant decided kung pupunta ko.. kasi im from Cavite pa help guys.. :)

  170. Jacky

    wew.. i was able to get my NBI clearance very fast.. I reached Rob Otis 1:30 then nakauwi ako 1:45.. i was worried at first kala ko mahirap na kumuha sa Otis but good thing d pla… hehehe :)

  171. aylin

    I am thankful to have read this blog! :)
    Got my and hubby’s NBI clearance from Otis today and it took us no more than 15mins to process everything!

    No need to bring your old clearance, as everything will start from scratch; just bring valid ID like passport, SSS, etc.

  172. Jammy

    hi, as in sa lahat ba ng satellite centers sarado pag saturday? please reply, it is much appreciated! thanks!

  173. CJ

    Helo, we will be getting an NBI clearance for our travel abroad. We are from Iligan City and we will be traveling to Manila para isa nlang din ang interview sa Embassy.

    Here in Iligan, you can get your NBI clearance for 3 months and we need the clearance ASAP. Guys., i will update with you our experience..

    By the way, any suggestions ano sasakyan galing Naia 3 going to NBI Robinson OTIS?

  174. hi… thank God i have read this blogs… kuha din me ng nbi eh.. renewal lng,do i nid to bring the old one? thanks… responses are much appreciated… Godbless everyone!!!

  175. vel

    punta ako ngayon dito thanks sa info daddy joey. sa galeria hirap kumuha kailangan maaga ka madaling araw palang tapos 250 lang iaacommodate hay naku…
    thanks talaga.

  176. RageER

    Hi everyone,mas maikli ang pila sa Otis compared sa ibang Robinsons,Got mine 4 months ago i was there around 6:00am and ntapos ako ng 8am nagtagal lang dahil dun sa mga applicants na nire release nila for that day, I need to get another copy which is for travel abroad naman so nagpunta ako sa Rob Galleria kanina since malapit ako dun and just now around 6:00AM lang I was informed by the security guard na nag iba na ng policy dun, wala na daw binibigay na number and lahat daw maghihintay until 9:30AM bago mag start ng line at dun pa lang magbibigay ng number or ia arrange ang pila. So tinignan ko yung location kung saan pipila and di nga ako nagkamali napakadami ng tao and wala ng order kanya kanya ng pila, kawawa naman yung mga pumunta dun ng madaling araw pa na gusto makakuha ng number para mauna sa pila, di ko maintindihan kung ano ang purpose kung bakit binago nila ang ganung system im sure magiging magulo yun dahil yung mga dumating ng mas late makikipag unahan yan para maka una, Goodluck na lang sa mga babae dun, I hope hindi ganito set up sa Otis, post ko to so ma inform yung iba na pupunta sa Galleria, sana nga bukas ibalik na nila uli sa dati, im sure maraming magrereklamo. Thanks.

  177. RageER

    sorry namali ako ng time sa post ko before 9:00AM ako natapos not 8:00AM.. :-)

  178. lou

    open pa rin ba nbi s otis pag sat?please help.. ty

  179. nica cuya

    meron pa bang application ng n.b.i. sa robinsons otis?magaapply kasi ako tom.thank you!

  180. joyce

    just an update. MON-FRI na lang po ang pagkuha ng nbi clearance sa Otis. WALA NA SILA SATURDAY. I was there just last week. ;) ok naman. maayos at mabilis pa din sila. and thanks for this blog!

  181. thank u for posting …so much help

  182. lou

    pwede ko ba ikuha ung friend ko ng nbi clearance dala ko ung old nbi nya?

  183. jes

    I went to Robinsons Otis this afternoon. ANG HABA NG PILA. Six hours ata akong nandun. Pero ang maganda, magco-closing na, cool pa rin yung staff, hindi sila nagsusungit di tulad nung sa ibang government offices. Luckily, wala akong hit at nakuha ko rin ang clearance ko in one day

  184. Melody

    Hi Everyone! :)

    Ask ko lang sana what time advisable pumunta sa Rob Ortigas for NBI application?

    Morning or Afternoon?

    Thank you! :)

  185. Melody

    Ooops! Rob OTIS pala :p hehe

  186. aiko

    hi po.. kailangan po ba ng birth certificate sa pag kuha ng n.b.i.? ok lang ba kahit lcr lang galing? ok lang ba kahit may kasamang bata.?

  187. Kristine

    Ok ba yung online application ng NBI? Which is better online application or going to Rob. Otis? Thanks

  188. lyka

    wala naman ng masyadong tao ng after lunch sa nbi ng robinsons ermita dba?

  189. Carlo

    For Kristine, IT IS NEVER ADVISABLE TO BRING CHILDREN OF ANY AGE in a crowded,government office that has more than 500 people going in and out. Sorry to disappoint, but not only bringing your child will be a hassle to other people waiting in line, kawawa lang din yung bata. No kid has the patience of waiting in line for hours. TRUST ME! Your kid will just bother you to come home after 45 mins waiting in line. And as the waiting gets longer, your kid’s tantrums gets stronger, and believe me, more irritating to other people. SO SAVE YOURSELF, SAVE OTHERS, AND MOST SPECIALLY SAVE YOUR KID FROM THE UNRELENTING HASSLE. DO NOT BRING YOUR KID IN ANY NBI CLEARANCE CENTER. Please. I hope this advice would convince you.

  190. Carlo

    Ooops! Sorry. My comment was for AIKO pala. AIKO, do not bring your kid in any NBI Clearance Center. Mas madali para sayo kung ikaw na lang mag-isa ang pumunta. Kung walang magbabantay sa anak mo, humanap ka pa rin ng mapapakiusapan. MANIWALA KA SAKIN, I’ve experienced it, and all the people in the NBI Clearance center would just want to throw a kid crying out of the building. People can’t take a long line, summer heat, long wait anymore, what more if you add a kid pa making tantrums?

  191. clarven

    just finished today applying for NBI clearance at Rob Otis, madami na ngang tao ang dumarating dun. I arrived at 10 am, sobrang dami na ng tao..better go at an earlier time. I got my clearance at around 2 pm…..I repeat..the earlier the better..

  192. Eunice

    I’m here In Robinsons Otis right now and we arrived around 7.30. I’m about 50th in the line and there are about 150 people here. The processing starts @ 10am na daw instead of 8 due to the robbery in Galleria recently. :)

  193. leo

    nag apply ako kanina dumating ako ng mga 10:30am sa robinson place ermita. sa basement daan ka sa may PHOTOLINE na store dun pasukan makikita mo yung guard usually babae na angbibigay ng number stub. dipende sa stub may mga oras silang nilagay so sa sakin balik daw ako ng 2pm so nood muna ako sine then pag balik ko doon pinakita ko ulit sa guard ang stub ko then punta ka sa waiting area kung san yung isang guard mag bibigay ng form sa iyo para sulatan mo. then after nun row by row kayo patatayuin so hindi hassle dahil maayos ang pila. pupunta ka sa cashier to pay 115 better na exact parang walang hassle. pag nag bayad ka kunin ang resiboo at punta sa step 2 para encode ang form mo pila ulit. then after nun dun na sa step 3 biometrics kung san picturan ka nila at finger prints. then sa sunod na booth for STEP 4 eh dun nila makikita kung may hits or no hits ka. kung may HITS may stamp sa likod ng resibo na ilalagay kung kelan mo claim. usually at least 15 days. kasi ako kanina MAY 16, 2012 nag apply eh may hits ako. so pinapabalik ako sa MAY 30. wala akong magagawa ganon talaga. so balik nalang ako to claim the clearance. pag labas ko tinanong ko kay Miss GUARD kung pag claim eh diretso nalnag sabi nya YES SIR HINDI NA KAILANGAN PANG PUMILA PRESENT LANG PO ANG RESIBO SA AMIN PARA MAKITA NAMIN so ganon. hope it help. BTW mga 1 hour ako dun kasi marami kami usually mga 150 people every batch eh. susunod nun may pang 3:30pm pang batch.

  194. Went to Robinsons Otis earlier. There were about 130+ people when I got there at 12PM. Medyo natagalan lang ang process kasi medyo maraming tao, at lunch time kasi. I finished at exactly 3PM. Mabilis naman ang progress sa pagpila, natagalan lang talaga dahil lunch time.

    I think it’s better if you go there around 2-3PM. Onti na lang kasi ung pumipila ng ganung oras. Less waiting time for you.

  195. Ella

    hi po.. just want to ask if anyone can confirm kung open pa ang Rob.Otis for NBI Clearance application on Saturdays?

  196. roy calibo

    hi pls need ur help guys ask ko lng po kung pwde po bang mag direct ako sa robinson otis to change my middle name or sa main nbi un talaga wat do u think pls daady joey answer this thanks and god bless monday kc ako kukuha ng nbi ask ko po kung acept dun sa rob otis ung change middle name hndi po ako renewal reply pls 09128842727

  197. roy calibo

    daddyjoey, ask ko po kung pwde sa robinson otis ung change of middle name? kc mali ung nailagay ko dati sa nbi ko roy calivo mali to dapat roy calibo ung tama kung full name pls advice or sa main ofis ba ako dapat pmuta sa U.N wat do u think po pls reply 09128842727

  198. Adrian

    Hi guys. Ask ko lang kung open pa ang nbi sa rob. otis? and I am also a student, anong valid i.d ang pwede kong i present? and pwede bang gawing valid i.d yung birth certificate? I’m glad if you answer my questions. Thank you and GOD BLESS

  199. jm26

    hi guys.ask ko lang if you have blotter in the police.i can affect ur records in NBI.What instances na pd ka mag ka records sa NBI..

  200. gail

    hello po!

    hope everyone’s in good shape..
    ask lng po if advisable na po to go rob otis even not that too early, as you can see it’s 3.25am on my pc clock and i’m wide awake..
    and is there a satellite office in caloocan city hall..
    thank’s if anyone can answer my queries..
    God bless everyone.. ^?^

  201. Burn

    pano po kng wla po aqng valid id? any id wla aq naduktn po kc aq,, by monday blak q sna aucn lhat,, makakakuha p dn b q ng nbi kht wlang id?

  202. gabee

    Hi daddyjoey
    I got hit on my previous nbi clerance since im jr
    ..we have the same name as my father..the “sr”
    Is right to presumed that il get hit result again for “RENEWAL APPLICATION”?

    Your response will be highly appreciated.

  203. arn

    ask ko lang po if nbi clearance center in ever gotesco recto is open on saturday? i’m planning to go tomorrow…

  204. eia

    we planned to go to otis pero napadpad us sa robinsons place.. we arrived there at 630 in the morning and pang 36 ako s pila.the first problem that i encountered is that 10 p mag oopen ang mall..naisip ko lng since NBI is government naman y hindi sila mag start ng 8 dun palang s pila let say distributing numbers and forms para pag open ng mall mabilis n ang process d ba..
    so ayun dun natagalan..pero ok na rin naman mabilis n pag nasa loob ka na mabilis ang process it so happen nga lang na….HIT ako.. so i have to go back after 2 weeks pa..ganun cguro talaga..thanks GOd pa rin talaga..:)

  205. Reno

    Went to NBI Otis yesterday. Andun ako around 430 PM. Took me 15 minutes from payment to releasing.

  206. lady aizel

    gud pm po ask ko lng po kung san pedemag pa red ribbon ng nbi?at anu po requirements?at magkanu po bayad?salamat po

  207. Good day.

    Anong oras advisable dumating sa robinson otis? Earlier in morning or afternoon???

    Thanks.

  208. Is it real na wala nang renewal???

    Thanks,
    JR

  209. Alex

    I went to Robinsons Otis at around 2:30 PM and finished at around 4PM. yun lang pinababalik ako ng july 23 :( posible kaya na pumunta na lang ng Main office then ipresent yun receipt para makuha agad yun clearance?

  210. Alex

    I went yesterday to Robinsons Otis at around 2:30 PM and finished at around 4PM. yun lang pinababalik ako ng july 23 :( posible kaya na pumunta na lang ng Main office then ipresent yun receipt para makuha agad yun clearance?

  211. elaiza

    hi. ask ko lang if ok paba magrenew nang nbi dito sa rob otis? balak ko kase kumuha tom e… thanks

  212. hirap nmn hanapin ang online regestration nyo po

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